Dell SE2417HG 23.6 Inch Full HD (1920 x 1080) Gaming Monitor, 60 Hz, TN, 2 ms, 2x HDMI, VGA, 3 Years Warranty

Product Information

This section contains information about common troubleshooting methods for your Dell SE2417HG Monitor. A few permanently bright or dark pixels are considered normal by industry standards. The exact number of pixels allowed varies depending on the monitor. Refer to Monitor Quality and Pixel Policy for more details.

Connecting the Monitor - Refer to the knowledge base article How to Connect a Monitor to a Computer?. Alternatively, you can also refer to the Setting Up The Monitor in the User's Guide for your Dell SE2417HG Monitor. No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen. Turn off your monitor and reconnect the video cable: then turn on both your computer and the monitor.

Dim/discolored video can be caused by the video cable, so try reseating the cable and swapping with a known good part. Change the color-setting mode in the Color Settings On-Screen Display Menu (OSD) to Graphics or Video, depending on the application. Press Button 1 or Button 2 to highlight Factory Reset option in the menu and press Button 3 to select. Swap the ends of the VGA or HDMI cable between the monitor and the computer. Ensure that the cable is seated properly. Note: This box also appears during normal system operation, if the video cable is disconnected or damaged.Article Summary: This article helps you find information about your Dell SE2417HG Monitor like how to setup the monitor, how to use the monitor and some troubleshooting methods to resolve the most common monitor related issues. Note: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

Attaching the Stand - Refer to the Setting Up The Monitor section in the User's Guide on Connecting the Stand to your Dell SE2417HG Monitor. On the front panel, press and hold Button 1 and Button 4 simultaneously for two seconds ( Figure 3). A gray screen appears. If the monitor is working correctly, it detects that there is no signal and one of the following message ( Figure 2)appears. While in self-test mode, the power LED remains white.Make sure that the video cable connecting the monitor to the computer is connected properly and is secure.

Change the input color format to PC RGB or YPbPr in the Color Settings On-Screen Display Menu (OSD). It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios: Press Button 1 to bring up the Input Source menu. Use Button 1 or Button 2 to toggle between VGA or HDMI source and then press Button 3 to confirm your selection ( Figure 3).Ports & Connectors - Refer to the User's Guide for your Dell SE2417HG Monitor for more information on the Ports & Connectors available on your Dell SE2417HG Monitor. Reset the monitor to Factory Settings. Refer to Factory Factory Settings section of this article for more information.