Please note, the Grotto will be closed between 13th - 17th November. Join Santa and his trusty elves for a new Grotto experience this year, where children can meet Norbert, the baby reindeer puppet in an interactive experience and make reindeer food before meeting the big man himself. Children of all ages love Norbert, making this year’s experience perfect for smaller children and toddlers as well as the older children. Our memorable experience includes an individual family visit with Santa as well as your chance to have your photograph taken. And remember adults are free with every child and the visit will last approximately 20 minutes. You can then take a magical train ride through a delightful wintery forest. Book online in advance, or at the grotto itself.