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Posted 20 hours ago

Samsung WW12T504DAW 12Kg Washing Machine with 1400 rpm - White - A Rated

£9.9£99Clearance
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ZTS2023
Joined in 2023
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About this deal

AO put me in touch with Samsung and Samsung informed me that either I pay for the repair (which they can't telle the cost over the phone) for the hole front panel, or basically I just live with no buttons at all. The washing machine comes with a 10 year warrantee so we rang Samsung, they could not get an engineer to us for 5 days as they only work with one Samsung approved company in our area (Guildford, Surrey). We waited the 5 days (whilst the family washing piled up) and the engineer who came could not fix it as they did not have the part. Apparently Samsung parts are hard to get hold of and even the Samsung approved engineers could not get a new motor for this 12kg Samsung machine in any reasonable time..... we were told we would have to wait another 10 days for the part and that they could not even give us any confidence that this would resolve the issue. ecobubble™ technology froths detergent with air and water before the cycle begins, generating cleansing bubbles that penetrate fabrics faster than concentrated detergent. Samsung claim you can now wash clothes as effectively in cool water as you would in warm water, which saves energy. The Digital Inverter Motor features an innovative brushless design and uses magnets to drive the drum’s rotation. This means there is less noise and vibration and the reduced friction also cuts down on wear and tear of the machine’s working parts. It is covered with a 10-year warranty (parts only).

Samsung also asked me if I used any chemicals. I informed them we have a 5 month old child so we only use eco products. But again of fell on deaf ears. We attempted to try other local engineers to see if they could help but none of them fix Samsung washing machines as they "are a nightmare" and "cannot get the parts". Hygiene Steam releases steam in to the drum, removing 99.9% of bacteria and renders allergens inactive, whilst the StayClean drawer uses jets of water to automatically clean the detergent drawer. If you are interested in buying the Samsung WW12T504DAN WiFi connected 12kg washing machine, make sure you don’t pay over the odds. We introduced a new test for washing machines in September 2022. Because this is a model tested before these changes came into effect, the score won't be directly comparable with the scores achieved by models published after.Efficient compared with my previous Samsung washing maching (I have a smart plug with power monitoring for the washing machine and tumble dryer) although this machine also has it's own in-built power monitoring which is handy.

Functional and working. However, it's only been 4 months and now the power button has already rubbed off, and the play / pause button had almost gone too. If I had a gripe at all, it would be that when using liquid detergent it's hard to put the correct amount in as the detergent tray isn't really aimed at liquids - there are no clear marks or an insertable small tray like the previous model."

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