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They will try and help you with any benefits or arrears issues you have, negotiate with your landlord and look into how you can access alternative accommodation if necessary. The Cambridgeshire & Peterborough Domestic Abuse and Sexual Violence Partnership provides a lot of helpful information and links, which you can find here: For short term / low level support, and long term care and support you can access services via the Adult Early Help team: When you approach us as homeless one of our officers will assess your application in line with the Homeless Reduction Act 2017 procedure (PDF). The Act sets out guidelines about who may be eligible for assistance. Our officer has to make a decision using the information that you give them during the homelessness interview.

We may also need to visit your home to verify your homeless circumstances. Documents you need to bring with you Being homeless means to have nowhere permanent and safe to call a home. Rough sleeping is a type of homelessness where someone finds themselves sleeping on the street. You don’t need to have reported your crime to the Police to receive support. For free, confidential and tailored advice on which service can best suit you, use the link or call the phone number for the Hub.

I need to find a new home

We offer a range of housing and outreach support services to support vulnerable people. These services help those people to: Choice Based Lettings is a way of allocating social housing. It gives people seeking accommodation with a social landlord the choice of the type of property and area of the city they would like to live. One of our officers will look at whether you are homeless due to your own actions, they will look at :

of households or around 48,059 owned their own home including those with a mortgage, owned outright and including 1,167 households in “shared ownership”. The officer who interviews you will become your caseworker and will do everything they can to try and prevent you becoming homeless. They will assess you under the Homeless Reduction Act 2017 and make a decision on whether we have a duty to offer temporary accommodation or permanent housing. In Peterborough, the level of demand for social housing exceeds supply. We have a high number of applicants on the Housing Register. There are long waiting times for social housing. Healthy Happy Holidays – provides food and activities for children eligible for benefit related free school meals The same criteria is used as for the eligibility for the housing register. Any priority need or local connection will also be taken into consideration. Priority needs

I have a different issue

You can find independent and confidential advice for victims of crime using the Victims and Witness Hub. Provides information and advice along with listings of services, events, groups, organisations and clubs in Peterborough. The PIN is being updated daily with the latest information about what is currently available When applying for another council area, you may need to have a local connection to the area. Social housing properties – alternative size The First Response Service is run by Cambridgeshire & Peterborough NHS Foundation Trust. You can access a mental health team by dialing 111 and choosing the mental health option. You will be put through to the First Response Service. Specially-trained mental health staff will speak to you and discuss your mental health care needs – instead of having to go to A&E.