Elgato Cam Link Pro, Internal Camera Capture Card with 4 HDMI inputs, Stream and Record 1080p60 or 4K30 for Video Conferencing, Teaching, Streaming, Broadcasting on OBS, Zoom, Teams with Multicam, PC

Product Information

You keep going back to "your source sends 1920x1080p60" completely ignoring the fact that both dcmouser and myself have CONFIRMED (and in my case I have shown evidence here) that 1) our video source is sending 4k30, and 2) that in every other windows capture software (at least that I have access to), using the exact same video source, and exact same Camlink Pro PCIe card, yield a 4k30 capture. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable). I have confirmed that I am getting a full 4k signal from the Camlink Pro in a few ways- both when using Elgato's capture tool and Windows Camera app, I get full resolution of the source on my 4k monitor.

Our professional technicians can help find the right solution for you backed by our Service Guarantee. Cam Link Pro after connect cable, send list of resolution to sender (source of video), then decided which resolution send, if you block on sender resolution - receiver show black screen or communique 'You are after range' if resolution is not supported or show picture if supported. Windows Camera app, and Elgato Capture Utility both capture a perfect 3840x2160p 30hz video from that source. Is there any reason it doesn't do the same for other source types (like a Display Capture source, or a Window capture source)? I have a Camlink 4k Pro PCIe card, with 2 1080p inputs (face cam and secondary cam), and a 4k input (MacbookPro outputting 3840x2160p).Cam Link Pro equips you to capture four HDMI signals from cameras, computers, laptops, tablets, and more. Perfect for live streaming, video conferencing, online teaching and more, Cam Link Pro makes advanced multicam production a breeze.

I did kind of find a work around, when setting up the source change the resolution to custom, select the 4k resolution, FPS - match Output, Video format - NV12, color space 709. jpg file attached to my first message), and somehow it seems to be getting set to 1080p elsewhere by OSS. Because NVIDIA Broadcast is able to pick up clean 4k signal from each input, it makes me feel that OBS is the culprit. Finance is provided by PayPal Credit (a trading name of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH). I've gone through and tried every port, and none of them seem to do 4Kp30 to OBS (again, they ALL do 4Kp30 to every other capture software I have).I can use the Elgato capture software, and get a full 4k30 signal, and the windows camera app shows a full 4k30 (and yes, I can specify 30hz as the output for my MBP). Free assistance is available for the first 60 days on new purchases, excluding internal hardware installations or networking support.

So my theory is that even when you set OBS FPS to a low value (24 or 30), it's still trying to connect to the source video capture device at a HIGHER FPS, and that is kicking the Elgato Cam Link Pro into a lower resolution capture. Once that's all good and you're getting the appropriate resolutions being read in the 'grabber' app, go to OBS and select your first input.If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the online chat button below, or visit our Tech Support page for additional options and helpful information. In OBS even if I have canvas and output set to 3840x2160, and add the source capture video configuration at 3840x2160, OBS seems to see it as a 1920x1080 device. The upper left side is Elgato capture utility, and I've conveniently circled where it states that it is RECEIVING A 4k30 signal.

However if you're more of a social person please don't hesitate to reach out Twitter, Facebook or Instagram! To the right, the smaller version, is the FULL SCALE source I am getting in OBS, at the exact same time, with the exact same 4k30 output. Grabber (like Cam Link Pro) is passive device, your source must correct introduce list of resolution. And going back to beginning if you see in OBS (logs) this resolution 1920x1080 and FPS 60 - your source send 1920x1080p60. It is recommended that you familiarize yourself with the system requirements before making your purchase.Your base resolution is 1920x1080, if you need not rescale source, set correct menu Transform (position: Size: 3840x2160) (Ctrl+E). What I want is for only the top-left 1920x1080 pixels of the 4k source to take up the entire canvas.